4 min readPrimeXBT has been awarded Best Customer Support LATAM and Best Broker for Beginners LATAM at the International Business Magazine Awards 2026.
These recognitions highlight PrimeXBT’s traders-first approach, focused on delivering reliable support, accessible tools, and practical education for traders at every stage.
Accessible trading for every level
The platform is designed with a user-friendly interface, straightforward onboarding, and no minimum deposit requirement, allowing traders to start at their own pace.
At the same time, PrimeXBT provides access to a wide range of markets, including crypto and traditional assets, within a single integrated platform. This gives traders the flexibility to explore opportunities across asset classes as they develop their skills.
Building confidence through education
PrimeXBT combines multi-asset access with a growing ecosystem of educational resources designed to help traders learn and improve over time.
The Learning Center provides step-by-step tutorials, platform guides, and educational content covering key trading concepts. Traders can practise in a risk-free demo account, explore strategies, and gain hands-on experience without exposure to market risk.
Additional tools, such as the Discover section, bring together market data, trading ideas, and economic insights in one place, helping traders better understand market conditions and make informed decisions.
Webinars, tutorials, and platform walkthroughs further support ongoing learning, making it easier for beginners to get started and for more experienced traders to refine their approach.
Supporting traders with fast, reliable assistance
At PrimeXBT, support is designed to be immediate, clear, and human.
Clients have access to 24/7 live chat, with response times under 1 minute and knowledgeable agents ready to assist with both simple and technical questions. Whether it’s navigating the platform or resolving an issue quickly, support is built to minimise friction and keep traders focused on the market.
This approach ensures that help is always available when it matters most, especially in fast-moving conditions.
A traders-first approach
These awards reinforce PrimeXBT’s commitment to putting traders first, combining responsive support, practical education, and accessible tools in one environment.
As the platform continues to evolve, the focus remains the same: helping traders get started, stay informed, and trade with confidence.
*Trading involves risk.
Author
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