Your security is our priority

Protecting your funds and personal data is of paramount importance to us. That’s why we employ the latest security protocols, so you can trade with confidence.

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We’re a Financial Commission Member

By being a Member of the Financial Commission, we’re able to offer you and all our clients an extra layer of security. This is in addition to our existing high levels of safety, including using the latest security protocols to protect client funds and data.

Compensation fund: $20.000 per complaint

Date of registration: 23/04/2024

Membership status: Active

How we protect you

Our extensive cyber security framework includes strict measures and practices to protect your assets, funds, and data against any eventuality or threat.

  • Hardware security modules (HSMs) rated FIPS PUB 140-2 Level 3 or higher
  • Geographically distributed HSMs at secure data centres around the world
  • Comprehensive risk assessment after each order is executed
  • Cold storage of digital assets with Multisignature technology

Raising a security issue

If you have any questions about the security measures we employ to protect you, or if you believe there may be an issue with your account, email us immediately at [email protected].


When it comes to money, there are many fraudulent individuals out there. Always ensure you verify the sender of any emails you purportedly receive from us.

Live Chat

The easiest way to get in contact with us directly is to reach out on Live Chat. This can be done through our website, webtrader and app. Our team is available 24/7.


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