Your security matters

We’re here to help you spot fraud, avoid scams, and ensure your funds and personal information are always safe.

If you suspect any fraudulent or suspicious activity, please report it immediately to [email protected].

Understanding Fraud and Scams

Fraud

Involves criminals using deception to gain unauthorized access to your account, assets, or personal information, often leading to financial loss.

Scams

Are deceptive schemes designed to trick you into taking actions or making transactions that appear legitimate but are actually fraudulent.

Common types of Fraud and Scam

Advance fee scams: You are asked to pay money upfront for loans, prizes, or services that never materialize.

Investment scams: Fraudsters promote fake or exaggerated investment opportunities to steal your money.

Impersonation scams: Criminals pretend to be from banks, government authorities, or trusted companies to request urgent payments or sensitive information.

Phishing attacks: Fake emails, messages, or websites that try to steal your login credentials or install malware on your device.

Account takeover: Criminals gain unauthorized access to your account using stolen or compromised details.

Romance or social engineering scams: Scammers build fake relationships to emotionally manipulate victims into sending money or sharing private information.

Remote access scams: You are convinced to install software that gives fraudsters access to your device and accounts.

Cryptocurrency scams: You are pressured to make payments in cryptocurrency, which are often untraceable and irreversible.

How to protect yourself?

Keep your credentials secure

Never share your login details, passwords, or two-factor authentication codes with anyone. Use strong, unique passwords and update them regularly. Do not use one password in many applications (e.g emails, trading accounts etc).

Verify communications

We only contact you through our official channels. If you receive unexpected requests or instructions, always verify their authenticity by contacting us directly.

Be careful with unsolicited messages

Do not respond to unsolicited emails, calls, or messages asking for sensitive information or urging immediate payments.

Use official platforms only

Always access our services through our official website or app. Avoid clicking on links from unknown or suspicious sources.

Warning signs to watch for

  • Pressure to act quickly or make urgent transfers
  • Promises of guaranteed returns with little or no risk
  • Requests for payments via cryptocurrency or gift cards
  • Requests for personal or security information that seem unusual
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What to do if you suspect fraud

Follow these steps to protect your funds and data.

  • 1
    Stop communication immediately
    Cut off all contact with the suspected fraudster.
  • 2
    Secure your account
    Change your passwords right away and enable two-factor authentication if you haven’t already.
  • 3
    Report to us
    Contact our through official channels as soon as possible.
  • 4
    Check your account activity
    Review your transactions carefully and report any unauthorized activity immediately.

Our commitment to you

We are dedicated to providing a secure environment for all our clients. Our security team actively monitors accounts and works to detect and prevent suspicious activity.

By staying alert and informed, you help us maintain a safe and trusted platform for everyone.

If you have any questions or need to report suspicious activity, please contact us directly at [email protected]. Your safety and confidence are essential to us.