Microsoft suffered a widespread outage on Thursday that hit Outlook, Teams and 365. The company pointed to elevated infrastructure load and unavailable servers, and Amazon Web Services and Google users also reported problems.
Microsoft suffered a widespread outage on Thursday that affected thousands of users in North America, according to outage-tracking website Downdetector.com. The disruption began shortly before 1 p.m. and reached Outlook, Teams and 365.
Users of Amazon Web Services and Google also reported outages on the same site.
Shortly after 1:30 p.m. ET, the Microsoft 365 Status account on X said, according to CNBC: "a portion of infrastructure is experiencing elevated load across multiple regions". The post added that this was likely contributing to the connectivity errors.
Microsoft later determined that an increase in unavailable servers caused the outage and launched a restart of the impacted servers. It said the shutdown may be linked to failed health checks caused by a component responsible for processing server health.
Microsoft added that it had taken steps to prevent additional servers from being impacted while it works to return the affected servers to service.
Source: CNBC
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