Coinbase has confirmed that Indian rupee withdrawals remain unavailable in India, five days after an outage at a banking partner was first flagged. The exchange says deposits, UPI and bank account linking work normally, and users are asking for crypto withdrawals as an alternative.
Coinbase confirmed that Indian rupee withdrawals remained unavailable on Nov. 14, five days after its status page first flagged an outage at a banking partner. The company said customer funds were safe and that its team was working with the bank around the clock to restore withdrawals.
According to Coinbase India on X: "INR withdrawals are temporarily unavailable due to an outage at our banking partner," and the outage affects the bank's payouts for all of its clients, not just Coinbase. However, the statement did not name the bank or say when withdrawals would resume.
Disruption dates back to Nov. 9
The exchange's incident notice first logged the problem at 3:07 a.m. PST on Nov. 9, equivalent to 4:37 p.m. in India. That initial notice covered possible problems with withdrawals, new bank links, UPI and deposit processing.
A later update, posted at 19:49 PST that day, narrowed the affected services to INR withdrawals. The notice advises customers against starting new withdrawal requests, because transactions submitted during the disruption may fail or remain pending until the issue is resolved.
Users ask for crypto withdrawals
Replies to the announcement included complaints about the lack of communication. One user said they had been unable to withdraw funds for four days and urged Coinbase to change its banking provider. Several others asked the exchange to enable crypto withdrawals.
That request runs into a Coinbase India policy. The company's help page says adding a bank account permanently disables the ability to send crypto to other customers, wallets or exchanges, and removing the account does not reverse the restriction. Coinbase's statement offered no temporary crypto withdrawal arrangement or compensation details.
Rupee services launched in phases
Coinbase introduced direct rupee deposits and withdrawals earlier this year. Its May 31 launch announcement described bank transfers through IMPS, local INR order books, spot trading and access to perpetual futures for Indian customers.
The US exchange had reopened Indian registrations in December 2025, initially offering crypto-to-crypto trading while rupee services were still planned for 2026.
Source: crypto.news
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