A Microsoft 365 outage that began around 18 hours ago is easing but not over. Microsoft reports sustained improvements, the root cause is still unknown, and its shares dipped slightly in New York.
Microsoft says it is observing sustained improvements in service availability as recovery progresses across affected Microsoft 365 services. Some users may still experience intermittent connectivity issues or delayed email delivery, the company says.
The cause of the outage is still not known. According to the Guardian, Microsoft says it has "no evidence of malicious activity associated with this incident" at this time.
Shares dip 1.1% as analyst flags repeat outages
Shares in Microsoft were down 1.1% at $516.86 at the start of trading in New York. The Guardian called that a fairly modest reaction.
Kathleen Brooks, research director at trading firm XTB, said this is the third Microsoft outage in a year and that it raises questions about whether Microsoft can service its AI enhanced products. She added that the sell-off could get worse if services are not back up quickly and smoothly.
Email failures hit public services and finance
The Arapahoe County Sheriff's Office in Colorado said it could not process online bond payments because jail officials were not receiving the email notifications needed. Anyone needing to post bond for immediate release must do so in person.
In Florida, the City of Tampa said full service restoration is anticipated within 48 hours, based on vendor guidance. Meanwhile, Euronext told listed companies to pick up the phone, and Maersk asked customers to call with anything urgent, according to a Reuters report quoted by the Guardian.
Professor James Ferryman of the University of Reading said the problem is in Exchange Online, the email and calendar system behind Outlook, which Teams and Copilot also rely on. He described this as one of the longest and most disruptive outages Microsoft 365 has ever suffered.
Source: The Guardian
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